Dealing with the public the whole time, I wanted to develop my people skills and become more assertive. Jean has an excellent ability to ask exactly the right questions to unlock self-awareness enabling a greater knowledge of the behaviours and obstacles standing in the way of effective performance and communication.
Teaming up with Jean allowed me to put helpful tools and action plans into place to help me grow and develop how I handle situations with people, especially the situations that catch me off guard. It is clear from being coached by Jean that she is passionate about personal development and growth and bringing out the best in peoples’ qualities. The coaching with Jean was a really positive and beneficial experience that now allows me to handle my dealings with my customers and staff way better.